“From our first meeting, we knew Premier BPO would be a trusted partner. As we quickly ramped up to support new growth, Premier BPO was right by our side to ensure our clients’ needs were fulfilled and provided great recommendations on how we could improve our service delivery. Premier BPO never skips a beat in terms of service especially during challenging times, like the current pandemic. Their professionalism, efficiency, and quality are top notched. We are ecstatic we have a partner that is dedicated to our overall success.”
Natalie Nethken , Sr. Director of Business Operations, The Newberry Group, Inc.
“We are coming up on 2 years with Premier BPO as our solution provider for dental office services. All of us here at Dental Office Support want to thank you for the outstanding service you have provided. Your team consistently exceeds our expectations and has enabled us to shift more workload your way than we had anticipated was possible within our service protocols. As you know, that increases profitability on our end. PBPO’s professionalism, can-do attitude and focus on continual upgrade training has resulted in a very favorable impression from our clients. In turn, this has led to larger shares of their business and increased referrals of new business. Our success in more than doubling our client load since the pandemic shutdown of last April is really the story of your success. Thank you again for all you do and for the bright future ahead!”
Steve Cartin, Owner , Dental Office Support
“As a longtime client, I want to thank you for being a true partner with us. As you know the call center environment is one with ever increasing regulatory oversight. Premier BPO LLC is well aware of this and places great emphasis on being compliant while simultaneously meeting management objectives. Your company’s commitment to success shows at every level of management down to the individual supervisor and agent. I’m glad we partnered with Premier BPO LLC and look forward to maintaining that relationship for years to come.”
Bruce E Mattare, Principal Member, NCD Financial, LLC
“We have been outsourcing for over 4 years with Premier. Premier BPO LLC has allowed us to lower our cost, maintain our quality and increase productivity.”
Colleen Heese, Director, Operations, Cass Information Systems, Inc.