PREMIER BPO TELECOM:
Having years of expertise in the Telecom and Media services sector, Premier BPO provides you with personalized, agile, and cost-effective solutions. Our workforce provides Research and Analytical Support in all your functions utilizing the combined power of Knowledge Process Outsourcing with Business Process Management.
Premier BPO’s personnel collects, rearranges, designates, and resolves all customer data through a secure, verified, client platform (CRM tool) as per requirement. Processing for ease and quality assurance, we also assist in effective and intelligent decision making for the customer. Our team members are ISO 27001, SOC 1 & 2, certified and we possess PCI compliance.
Handling a wide range of services, particularly regarding Customer Care for Contact Center Services, Premier BPO becomes an extension of your business. We offer a wide range of facilities which include basic functions like Resource Development, Billing and Payments, Customer Relationship Management, Provisioning, Customer Acquisition and Pre-Qualification, Human Resource Management, and countless others.
Our applications fall under areas like cable, broadband, Internet Service Providers (ISPs), wireless, digital phone, satellite, TV, 4G, telephony, Voice Over Internet Protocol (VOIP), and network management.